How to Change Bank Account in TPPlay

Why Is It Important to Keep Your Payment Details Accurate?

Incorrect bank information may create unnecessary delays. As an example, TPPay will fail to accept withdrawals if the account number or IFSC code is incorrect. This may frustrate you, particularly when you are depending on your winnings. Proper and verified bank information will guarantee easy completion of transactions, calmness, and continuity of platform functionality, such as lottery games.

Key Reasons to Change Your Bank Account on TPPlay

There are several reasons why users may need to update their bank accounts in TPPlay:

• You have opened a new bank account with better facilities or lower charges.
• Your previous account is inactive, closed, or blocked.
• You want to link a bank account that is easy to access from your village or town.
• You want to secure your TPPlay transactions with a verified and active bank account.

Keeping your bank account updated makes sure that any winnings or rewards, such as payouts on a lottery or game rewards, arrive promptly, without any mistakes.

Prerequisites Before Changing Your Bank Account

Get all required documents and information before making any changes:

• Your new bank account number and IFSC code.
• The name of the account holder is on your TPPlay app profile.
• Legitimate identity documents, like an Aadhaar card, PAN card, or any other ID issued by the government.
• Mobile number to verify with your bank.

What Are the Account Verification Requirements?

TPPlay requires verification of the new bank account to ensure that you are the rightful owner. Usually, they make a small deposit into your new bank account and ask you to confirm the exact amount. This step is crucial because it prevents mistakes and fraudulent activities.

How to Change Bank Account in TPPlay

• Log in to your TPPlay Account: Download the TPPlay application on your phone or the webpage. You can use your login details, including username and password, to log in. If you have lost your password, you can use our instructions on how to reset the TPPlay account password and get access again easily.
• Navigate to the Wallet Section: You will get an option for the wallet at the bottom of the home screen. Click on the “Wallet” button icon.
• Go to Bank or Payment Settings: In this wallet section, you can see, delete, or add bank accounts associated with your profile.
• Take the Old Bank Account off: Choose which bank account to delete and press on remove or delete. When asked, decide the best option. It is also important to close your old bank account to prevent accidentally making withdrawals on the wrong account. If you need any assistance, check our guide to remove a bank account on TPPlay.
• Add New Bank Account Details: Click on the “Add New Bank Account” option. Fill in the bank account number, IFSC code, name of the account holder, and any other information that is required. Ensure that everything is the same as on your official bank documents to prevent any verification issues.
• Rural users hint: Have your bank passbook or mobile banking application open when filling in the details. This helps in preventing errors, especially when using long account numbers or IFSC codes.
• Check the New Bank Account: TPPlay can deposit a small amount in your new bank account to identify ownership. This will be recorded in your bank account or your mobile banking application. After that, input the precise amount in TPPlay to finalise the verification. This measure will ensure that the bank account is in your name.
• Confirmation of a Successful Update: On successful verification, TPPlay will show a message displaying that your bank account was updated successfully. This account is now available for all deposits, withdrawals, and rewards. If you also want to know how to reset your TPPlay account password, this guide will be the best for you.

Note: If you do not find any option for the bank or payments settings, you can still change the bank account in your TPPlay account. For this, you will have to go to the account or profile and scroll down. There, you will get a customer service option; click on it. Scroll down, and you will get an option to change the Bank account. Click on it, and you can change the account.

Common Issues While Changing Bank Accounts in TPPlay

Sometimes TPPlay may not accept certain bank accounts due to technical or bank-related restrictions. Ensure your account is active, verified, and in your name. Double-check the details before submitting.

Why Verification Fails?

Verification can fail if the account name does not exactly match your TPPlay profile or if the documents uploaded are unclear. Always use clear scans or photos, and make sure your name matches the account holder's name on the bank account. For quick help, you can also reach out to the TPPlay Teacher, who can guide you through the verification steps and help resolve any document or name-matching issues smoothly.

What Causes Delayed Updates?

Updates may take 24 hours to 48 hours due to bank processing times or pending verification. Sometimes, network issues or high traffic on the platform may cause delays.

Tips to Avoid Problems When Updating Bank Details

• Before saving, carefully check every number, letter, and spelling in your bank account details. Even a minor mistake can lead to failed withdrawals.
• Always ensure that the account to be used must be verified, active, and in your name. Authenticated accounts make the transactions hassle-free and prevent delays in receiving the winnings.

When Should You Contact Customer Support?

You should not wait until all steps have been followed, as if your account is not updating, you will need to contact the TPPlay Customer Support team to fix the mistake. They would mentor you and assist in solving problems. The customer support team also helps you with verification issues and technical issues. Have your invite code on hand when receiving support. This allows them to recognise your account and assist you faster.